Terms & Conditions
Last updated: March 19, 2019
Welcome to the Casa de Anny website, www.casadeanny.com, which we refer to as the “Site.” Use of the term “Site” also includes, and any content, functionality, and services offered on or through the Site. These Terms and Conditions of Use (these “terms”) govern your use of, and access to, the Site.
The Site is owned and operated by Casa de Anny (who we refer to, together with our affiliates, as “Casa de Anny,” “us,” “we,” or “our,” depending on the context). When we refer to “you” and “your” in these terms, we are referring to you as a visitor to and user of the Site.
Acceptance of Terms
YOU SHOULD CAREFULLY READ THESE TERMS. By accessing, browsing, or otherwise using the Site, you are creating a binding contract between you and us, and you are acknowledging that you have read, understood, and agreed to be bound by these terms.
Your Responsibility When Using The Site; Interaction With Social Media
You agree to use the Site, and to share information from the Site, only for its intended purpose as described on the Site and in these terms. Without limiting that general requirement, you agree that you will not: (a) use any automated means (such as robots, spiders, scripts, or other devices or programs) to access the Site or collect any content; (b) engage in any “screen scraping,” “database scraping” or similar activities to obtain any content from the Site; (c) accumulate or index, directly or indirectly, any content or portion of the Site for any commercial purpose whatsoever; or (d) otherwise use the Site to engage in any illegal activity, or to engage in conduct that is defamatory, libelous, threatening, or harassing, or that infringes on a third party’s proprietary rights.
Further, you understand that the Site strives to protect its security and integrity and those of its users. You therefore agree that you will not attempt to elude any security systems in place on the Site, or use the Site in any manner that may adversely affect the functionality of the Site, the Site’s availability to other users, or the rights of other users of the Site.
We reserve all rights to monitor the Site for any reason, including to evaluate whether any use of the Site is, in our sole discretion, consistent with these terms. However, we assume no responsibility or liability arising from the use of the Site by our users. We are under no obligation to enforce these terms on your behalf against another user.
We may from time to time include features on the Site that allow you to share information from the Site, or provide comments and feedback regarding the Site. Any comments and feedback will be subject to these terms and to any other policies and guidelines we may publish from time to time regarding user content. In addition, these interactive features may link to, or require you to log into, one of your social media or networking accounts (such as Facebook, Instagram, Twitter, LinkedIn, Google, etc.), or may otherwise access or use your social media account information. We are not in control of your social media account(s) or how the social media service provider uses your information, which is governed by the setting and privacy policies of the social media account service providers.
We may suspend or terminate your access to the Site at any time, with no liability to you, including if we are investigating any suspected noncompliance with these terms.
The Site provides users with an opportunity to open a communication channel with us via e-mail. If you choose to use these features, you grant us permission to communicate with you by e-mail for any purposes related to your use of the Site, including for any disclosures, system messages and other marketing purposes. We will use our best efforts to honor any request to opt out of marketing messages, but under no circumstances will we have any liability for sending you any e-mail.
You agree that any notice, agreement, disclosure or other communication that we send you by e-mail will satisfy any legal communication requirements, including that such communication be in writing.
Links To Other Websites
YOU AGREE THAT YOUR USE OF ANY THIRD PARTY SITE IS AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR DAMAGES ARISING FROM ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SITE OR FOR ANY INFORMATION APPEARING ON THIRD PARTY SITES.
The Site is owned by us, and you agree that, as between you and us, we own or otherwise have all proprietary rights to all content included on the Site. We also own or otherwise have all proprietary rights to the copyrights, trademarks, service marks, trade names and other intellectual and proprietary rights throughout the world associated with the content and the Site, which are protected by applicable intellectual and proprietary rights and laws.
You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, any content without our prior express written consent.
“CASA DE ANNY,” and all related names, logos, products and service names, designs and slogans are trademarks of ours. You may not use such marks without our prior written permission. Further, you may not use any metatags, meta elements, “hidden text” or other equivalents using the names “Casa de Anny”, “www.casadeanny.com” or any other colorable equivalent without our prior written authorization.
References on the Site to any third-party products or services by trade name, trademark, manufacturer, supplier, vendor, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by or thereof, or any affiliation therewith, by us.
You agree to indemnify and hold us, and our directors, officers, affiliates, volunteers, agents, employees, licensors and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of any content you submit, post to, or transmit through the Site, your use of the Site, your violation of these terms or your violation of any rights of any third party.
YOU ACKNOWLEDGE, AGREE AND UNDERSTAND THAT:
WE ATTEMPT TO DISPLAY THE MATERIALS AND INFORMATION YOU VIEW ON THE SITE AS ACCURATELY AS POSSIBLE. HOWEVER, WE DO NOT GUARANTEE THE ACCURACY OF SUCH MATERIALS AND INFORMATION, AND ARE NOT RESPONSIBLE FOR ANY CLAIMS ARISING OR RESULTING FROM YOUR RELIANCE THEREON.
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “WHERE AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
WE DO NOT REPRESENT OR WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THE SITE, THE SERVERS THAT MAKE THE SITE AVAILABLE, OR E-MAIL OR OTHER CORRESPONDENCE SENT THROUGH THE SITE, ARE OR WILL BE FREE OF VIRUSES OR ANYTHING ELSE HARMFUL. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, RELIABILITY OR OTHERWISE.
Limitations on Liability
WE WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY CAUSED BY YOUR USE OF THE SITE, INCLUDING ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OF TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS AND DAMAGES THAT RESULT FROM INCONVENIENCE, DELAY, OR LOSS OF USE) THAT RESULT FROM THE USE OF, THE INABILITY TO USE, OR RELIANCE UPON, THE SITE OR ANY SERVICES OBTAINED ON OR THROUGH THE SITE, EVEN IF THERE IS NEGLIGENCE BY US OR BY OUR AUTHORIZED REPRESENTATIVE, OR WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY OF THE ABOVE. THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR SUCH DAMAGES.
In the event you breach or threaten breach of these terms, you acknowledge and agree that we will be greatly and irreparably damaged and the damage will be difficult to quantify. Therefore, we may apply to any court of competent jurisdiction accepting jurisdiction under this specific provision. The court will apply the laws of its own jurisdiction in determining whether we will be granted an injunctive or other equitable relief to stop your breach or your threat of breach, without impairing, invalidating, negating or voiding our rights to relief in either law or equity.
GENERAL STATEMENT OF CAUTION
Casa de Anny is located on campgrounds that are often very rural, mostly undeveloped plots of land in the woods or desert. Guests are completely responsible for their own safety and for having basic wilderness survival skills (e.g. do not approach wild animals, do not leave food out, etc.). Casa de Anny is not liable for bodily injury (including death) or damage to personal property, including vehicles, due to exposure to inclement weather or rural, rugged settings. By booking at Casa de Anny, guests recognize and accept this responsibility and affirm they have these general skills.
CASA DE ANNY VILLAS
“Casa de Anny Villas,” also known as “Luxury Villas,” “Cottages,” “Cabanas,” or “Cabins” are small houses that are built to recreational standards and kept in good condition.
CASA DE ANNY GLAMPINGS
“Casa de Anny Glampings,” also known as “Luxury Campings,” or “Glampings,” are small tents that are built to recreational standards and kept in good condition.
CASA DE ANNY BOOKING
A Villa or Glamping is booked upon receipt of the booking payment. This payment should be made by credit card through the Casa de Anny website or via bank transfer. Your booking is not confirmed until Casa de Anny receives the payment and you have received the confirmation email. This confirmation email contains booking details, contact details, and other arrival and departure instructions. Furthermore, the guest will receive an email 24 hours before check in regarding the exact location of Casa de Anny.
Users of the Casa de Anny website may be required to create an account to make purchases and access other features of the website. An account is created when a user registers via email, social media or other means. Upon registration, a user acknowledges that their email address and other data may be used to login to the site in the future.
Casa de Anny offers the purchase of gift cards through our website only. The gift card includes a code that may be used to book at Casa de Anny in any available property of the recipient’s choosing. All gift card purchases are final sale and do not expire.
No guest may book more than 7 consecutive nights at any Casa de Anny property.
All cancellations to your booking must be made via email or by phone. In the event of cancellation of a fully paid booking, there is a cancellation charge corresponding to the number of days it was made, prior to the day of arrival: At least 15 days prior = no cancellation charge (full refund). 8-14 days prior = cancellation charge equals 50% of the total booking amount (partial refund). 7 or less days prior = cancellation charge equals 100% of the total amount paid (no refund). If, after receipt of the confirmation email, Casa de Anny is unable to provide the client with the property that they booked or a property with similar or better characteristics, the client will be refunded subject to the following conditions: 100% of the total booking amount.
CHANGES IN RESERVATION POLICY
All changes to your booking must be made via email or by phone. In the event of cancellation of a fully paid booking, there is a cancellation charge corresponding to the number of days it was made, prior to the original day of arrival: At least 15 days prior = no changes charge (full refund). 8-14 days prior = COP$50.000 changes charge. 7 or less days prior = changes are not allowed. In the event that the guest changes the dates, it will be considered a new booking and will be subject to the standard cancellation procedures.
Booking changes are made completely under availability, may reflect variations in prices and a minimum in nights of stay.
Please note that by accepting our Terms and Conditions guests agree that they are liable for any damages caused by themselves or their accompanying party.
PREPARATION FOR ARRIVAL
Guests are expected familiarize themselves with Casa de Anny’s policies and get in touch with our team if they have any questions before check-in. We will prepare each property for check-in and can be prepared to help with arrival. Each confirmation email states contact information for Casa de Anny, should guests need it.
Properties will be available for check-in at 3:00 PM. If guests arrive for check-in after 10:00 PM, please note that quiet hours are in effect. Guests may be subject to a fee for loud disturbances during quiet hours.
Guests should leave the property before or at 12:00 AM. Leaving after 12:00 AM without prior authorization will be penalized. If guests need to leave the location at a later time, please contact Casa de Anny prior to arrival and ask if this is possible. We try to meet guest requests, but can not guarantee late checkouts.
On the day of departure guests should leave the property clean and tidy, and lock the door after making sure that they have all their personal belongings. Casa de Anny is not responsible for returning any personal belongings left behind after check-out.
The property will be cleaned prior to each arrival. Before leaving, the guest is obliged to leave the Villa or Glamping in perfect conditions, i.e. all waste should be correctly disposed of and the property tidied. If not, they may be subject to an additional cleaning charge.
CAMPFIRE, LITTERING, AND NOISE POLLUTION
Safety and ensuring a good experience for all of our guests is important to us. We ask that guests never leave a campfire unattended and to never leave food and/or trash outside. We also ask that guests don’t play music outside of their properties and to avoid yelling or making unnecessary noise. Violations subject to a COP$50.000 charge, donated to local school.
NUMBER AND IDENTITY OF GUESTS
Guests should inform Casa de Anny of the number of guests in the booking. Only those persons indicated in the booking made by the client may enter the villa or glamping, unless an alternative agreement has been reached with Casa de Anny. The number of guests using the property should not exceed the number assigned to each villa or glamping, except for in the case of infants under the age of two. No tents are allowed.
Individuals booking a reservation on behalf of a client are encouraged to use the contact information of their client and otherwise assume the responsibility of relaying all reservation instructions and details to their client.
All guests staying in the property must be 18 years of age or older, unless accompanied by a parent or legal guardian. Guests are required to use a credit card in their own name in order to book a villa or glamping.
No illegal substances or underage drinking are permitted in the villas, glampings or on Casa de Anny property. Casa de Anny will not be held responsible for underage drinking, and violations of this policy will result in immediate expulsion from the Casa de Anny premises without refund, and the involvement of law enforcement.
All guests must be aware that dogs may have occupied the villas previous to their own stay. Casa de Anny is not responsible for any negative reactions regarding pet allergies or otherwise.
For more information regarding our policy on pets, please read it right here at the top tab “Pet Policy”.
CONDUCT IN CASA DE ANNY
Unruly, disruptive and destructive behavior and criminal activity is prohibited. Guests in Casa de Anny premises should be aware that if loud music is played or a party is held, and the neighbors complain and/or police are called, they may be immediately removed from the Villa or Glamping regardless of the time, day or night.
Weapons of any kind are not allowed on Casa de Anny property. This includes, but is not limited to: standard firearms, air guns, deterrent devices such as tasers or pepper spray, ammunition of any kind, and imitation firearms.
Internet services are not provided for the use of Casa de Anny guests in any case.
Smoking is not permitted inside the villas or glampings and must be done at a minimum distance of 25 feet from all buildings. Litter is not permitted on the land and guests must clean up all cigarette butts. In case of non-compliance, guest will be fined a fee of COP$250.000 to cover costs of cleaning and restoring these areas to a smoke-free status.
PROPERTY ACCESS DURING RAINY SEASON
Casa de Anny properties are offered for rental during the rainy season and have road access and receive clearance services. Also, guests are advised that following any major rain, employees are located to clear local roads. However, maintenance or road good conditions may be delayed for several hours or, in severe storm conditions, days. In the unlikely event that a guest is unable to leave a property on the planned departure date, the guest will not be liable for any additional accommodation charges. Should a lack of clearance prevent a client from reaching Casa de Anny, the guest will receive a refund of the booking fee for the day(s) the property was inaccessible. However, Casa de Anny will not be held responsible for any losses, additional expenses or penalties incurred as a result of being unable to arrive at or leave a property on time due to a lack of maintenance or road good conditions. Guests are also reminded to ensure that they and their vehicles are suitably prepared and equipped for driving in the rainy conditions likely to be encountered during their visit to the property.
EQUIPMENT AND FACILITIES PROVIDED
All equipment and facilities are provided at the discretion of Casa de Anny and every attempt is made to ensure that such equipment is in working order for the duration of the rental period. Should a breakdown or some other situation occur that renders a non-essential element unusable, Casa de Anny does not take responsibility for replacing or refunding the guest for the lack of use of these equipment or facilities. The equipment and facilities referred to include (but are not exclusive to) such items as stove, toilet, and sink. The guest must report any inoperative or defective equipment to Casa de Anny promptly. We will make every reasonable effort to have repairs made as soon as possible. While every attempt will be made to ensure that all the advertised equipment and appliances are in working order at the commencement of a rental period, no reduction of rent, rebate, or refund will be issued for a mechanical failure of any appliances.
CASA DE ANNY PROVISIONS
All guests have the option to buy from the Casa de Anny Provisions during their stay. These purchases are made in addition to the booking fee and will be charged automatically upon checkout, using the method of payment saved in the guest account. A receipt for this transaction will be sent to the guest upon charging the card, and guests are able to contact Casa de Anny at any time with questions about these charges.
Casa de Anny villas and glampings are placed on plots of land where wildlife may be present. When booking a property, the guest agrees to take appropriate safety measures to prevent negative interactions with wildlife in the area. This includes, but is not limited to, not engaging with wild animals, keeping food out of reach, keeping the site clean, and securing all personal items. Wood ticks, mosquitos, and other insects may also be present at the site – the client is expected to take necessary steps of precaution against these insects. The client is also not permitted to harm the land or the natural habitat of any wildlife in any way. Casa de Anny is not liable for any personal injury due to wildlife or insects.
The client agrees to read and abide by all rules specific to their booking, which may vary by property and location. These rules must be read and agreed to before check in. Casa de Anny will also place the rules inside each property, accessible to guests. If rules are not abided by, Casa de Anny reserves the right to ask guests to leave the property and pay for any necessary damages as a result of the guests’ disregard for these rules.
Registered Casa de Anny guests may be eligible for a referral credit when they send someone a referral email and the referred guest completes his or her first purchase. To qualify for the credit, the referred guest must click on the referrer’s unique link, create a new Account, and place an order via the Site. Referral credit is granted as Casa de Anny booking credit to the referrer’s account once the referred customer has paid for a booking. The credit is non-transferable and may be revoked if the referred customer’s booking is cancelled.
We reserve the right to review, investigate, and remove referral credit as well as suspend users or accounts in instances we identify behavior we believe to be abusive, fraudulent, or not aligned with the spirit of the program, such as:
- Attempts to gain credit through self-referral by opening multiple accounts using different email addresses or social media accounts
- Credit gained by referring guests through paid advertising, sponsored links, posting to commercial sites, or spamming
- Credit gained by referring guests who cancel their reservations once the credit has been applied to the referring guests’ account
- Violation of these Terms
You are encouraged to share your referral link with friends and family and through social media outlets. However, you may not include Casa de Anny trademarks without permission, present yourself as an employee or consulting of Casa de Anny, or engage in activity that may be regarded as misleading to Casa de Anny customers. We reserve the right to suspend our referral program at any time.
By booking at Casa de Anny, guests also agree to receive our newsletter. Guests may unsubscribe at any time.
COOKIES AND WEBSITE USAGE
When guests visit casadeanny.com, Casa de Anny collects standard internet log information and details of visitor behavior patterns in order to find out the number of visitors to various parts of the site and to improve our web presence. We collect this information in a way which does not personally identify anyone. Most web browsers allow for some control of cookies through the browser settings.
Casa de Anny shall not be responsible for any direct or indirect damages caused to the villa or glamping as consequence of use. This includes damages, insurance, loss due to fire, theft, and misconduct.
In the event that a guest fails to comply with the aforementioned Terms and Conditions, Casa de Anny reserves the right to ask the guest to leave the unit and property, and the guest in question can not request any form of compensation. Upon booking a villa or glamping with Casa de Anny guests automatically accept our Terms and Conditions, which we expect them to comply with.
Last updated: March 19, 2019
Our Commitment to Privacy
The Site is owned and operated by Casa de Anny. (who we refer to, together with our affiliates, as “Casa de Anny,” “us,” “we,” or “our,” depending in the context).
- What information we collect, how we collect that information, and how we use that information,
- When and with whom we may share information we collect, and
- Your choices regarding your personal information.
Collection and Use of Personal Information
How We Collect Personal Information
“Personal Information” refers to information that can be used to personally identify you, a specific individual. Different states and laws define Personal Information (or similar terms, such as “personally identifiable information”) differently, but Personal Information generally includes information such as your name, mailing address, e-mail address, and phone number. It may also include the IP address of your computer or mobile device if that IP address can be associated with other Personal Information and used to identify a particular person, or geo-location information, again if that information can be used to pinpoint a specific party.
We will collect Personal Information from you only if you voluntarily provide it to us. For example, when you contact us, such as through the “Contact Us” or similar links on the Site, or when you subscribe our resources, we will have access to your name, email address, and any other information you choose to include in your correspondence. If you participate in any other interactive area of our Site, we will collect any Personal Information that you include as a part of your participation.
In addition, some mobile network providers (“Mobile Provider”) in the U.S. are required to use technology that tracks the physical location of mobile devices that use their service. Depending on your Mobile Provider and mobile device, we may automatically receive this information, which, as noted above may be considered Personal Information. Most mobile devices provide users with the ability to disable location services. These controls are usually located in the mobile device’s settings menu. If you have questions about how to disable your mobile device’s location services, you should contact your Mobile Provider or your mobile device manufacturer.
How We Use Personal Information
We use the Personal Information we collect through the Site to respond to your inquiries, to provide you with the resources and services you request, and to contact you regarding other services we offer that may be of interest to you. We may also use Personal Information collected through the Site for research regarding the effectiveness of the Site and our business planning, marketing, advertising, and sales efforts. In addition, if we begin to offer services that use location tracking (“pinpointing”) information, then if we have your “opt-in” consent to do so we may use and store that information to provide location-based services, including location-targeted advertising.
You are in control over whether you provide us with any Personal Information. If you are not comfortable with our accessing and using the Personal Information as described, you should not provide it (and should take steps to disable any technology that automatically provides us with Personal Information). This may affect our ability to provide you with information and services through the Site; however, that is your choice.
Collection and Use of Non-Personal Information
How We Collect Non-Personal Information
We may also use “web beacons”, i.e. “web bugs” or “single–pixel” or “clear” GIFs, on the Site. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their website.
How We Use Non-Personal Information
In addition to the uses described above for automatically-collected NPI, we may use this information to analyze trends, administer the Site, and gather broad demographic data for aggregate use.
We may also use NPI and other de-identified information (i.e. information that cannot be used to identify you) for any lawful business purpose without any obligation or accounting to you. For example, we can use NPI for developing products, services, and providing those offerings to other users and third parties.
How We May Share Information
We may share information with third parties in the following circumstances:
- We may share your information, including Personal Information, so that we or others may provide you with periodic mailings, or may contact you regarding products, services, or events. If you do not wish for us to share your information in this manner, please let us know by contacting us at [email protected]
- We may employ other companies and people to perform tasks on our behalf and we may need to share Personal Information with them to provide services to you. For example, such parties may handle our data management and/or email distribution. Unless we tell you differently, they do not have any right to use your Personal Information beyond what is necessary to assist us.
- We may share information, including Personal Information, with our corporate affiliates for our and their legitimate business purposes.
- We will share Personal Information with third parties for other purposes if we have your express “opt-in” consent to do so.
- We may disclose non-personal, aggregate, anonymous data in a de-identified format for any legitimate business purpose.
- We may disclose Personal Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our legal or other rights or to defend against a legal claim, or as otherwise required or allowed by law.
- We may disclose Personal Information if we believe that such action is appropriate to (a) protect the rights, property, or safety of a user of the Site or any other person, (b) investigate or prevent a violation by you of any contractual or other relationship with us, (c) investigate or prevent your actual or potential illegal, fraudulent, or harmful activity, or (d) detect, prevent, or otherwise address fraud, security, or technical issues.
- We may share information, including Personal Information, in connection with, during negotiations of, or as a part of the closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not sell, rent, or lease any Personal Information that we collect about you through the Site to anyone for any purpose, other than as disclosed.
How We Protect Your Information
We use commercially reasonable security measures to prevent unauthorized persons from accessing our files or tampering with our technology and to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However we cannot and do not guarantee the security of any information. This is especially true for any information that is transmitted electronically and that is unprotected until it reaches our servers.
Your Communication Preferences
Correcting, Updating, Accessing, or Removing Personal Information
In addition, please note that notwithstanding your email preferences, we may need to contact you as required by law, or to complete any open inquiries.
Your California Privacy Rights
California law permits users that are residents of California to request the following information regarding our disclosure of your Personal Information to third parties for those third parties’ direct marketing purposes (a) a list of certain categories of personal information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year; (b) the identity of certain third parties that received personal information from us for their direct marketing purposes during that calendar year; and (c) examples of the products or services marketed (if we have that information). If you are a California resident and would like to make such a request, please email us at [email protected]
Do Not Track Requests; Third Party Services
Do Not Track
Currently, certain browsers (including Google Chrome, Safari, Firefox, and Internet Explorer) offer a “no not track” (“DNT”) option. The DNT option sends a signal to websites visited by the user about the user’s DNT preference, if any, set on the browser. We do not currently commit to responding to browsers’ DNT signals. We cannot make this commitment because no common industry standard for DNT has been adopted by industry groups, technology companies, or regulators.
Third Party Services
Users from Outside Colombia
A Note About Children
Our Site is not targeted to, and we have no interest in collecting information from, children, and we do not knowingly gather any Personal Information from children under the age of 13. If you are a parent or a legal guardian who believes that your minor child provided us with any Personal Information, please contact us at [email protected] .
Last updated: March 19, 2019
Yes, we admit it. We have an animal attraction. Can you blame us? At Casa de Anny we invite you to bring the furry member of the family, no matter of size, weight or breed, all at no extra charge.
In order that everyone (guests with pets, guests without pets, future guests, employees, etc…) have the best experience with us, we have the following policy:
1. Casa de Anny only allows dogs to enter their premises. The entry of other animals is completely prohibited.
2. The entry of dogs is only allowed for guests who rent the properties “Luxury Villa”. The entry of dogs to the “Glamping” properties are completely prohibited.
3. Casa de Anny only admits up to 2 dogs per “Luxury Villa”.
4. When entering, you must present the valid vaccination certificate of the dog, the certificate must include:
- The last rabies vaccination
- Product name
- Lot number
- Date of administration
- Validity of vaccination
- Signature of the veterinarian
5. The owner of the pet will be responsible for the damages caused by this to third parties, the furniture or the property.
6. Casa de Anny does not assume any responsibility for the actions of your pet during your stay.
1. Pets can not be in the common areas without company.
2. The entrance of pets to the orchid garden and the restaurant area is completely prohibited.
3. Never leave Casa de Anny leaving your pet alone on the property. However, if you leave your pet unaccompanied, it must remain in the transport box during your absence and you must inform the people who collaborate with us.
4. Do not allow your pet to climb on beds, sofas, armchairs, etc … If it is a habit, We ask you to protect the furniture with a sheet of your property.
3. Bring your pet clean. You should not use Casa de Anny’s towels to clean or dry it, if necessary you must bring a towel of your property or request a towel for your pet.
5. If you want to dry or clean your pet’s paws after a walk, do not use Casa de Anny’s towels. For this we ask you to bring a towel of your property or request a towel for your pet.
6. You can take advantage of the green areas for your pet to do their needs. The owners are responsible for collecting their pet’s waste, please use plastic bags to pick them up.
7. In the case of coinciding your stay with that of a guest with phobias, fear, allergy,
etc… do everything possible so that your pet is not a nuisance.
A well-behaved dog is an excellent traveling companion, however, even if you fully trust your pet, keep in mind that you are changing its environment and the animal may react unpredictably.
Remember to bring:
1. Carnet/medical certifications that confirm the updated vaccines.
2. A blanket/towel or bed of your pet to sleep in the room. Its smell will reassure it of the strange environment.
3. Food, water and its containers. You do not always find the food your pet likes
4. Very important, waste collection bags.
5. If your animal has a habit of climbing on the sofa, bed, etc… we ask you to bring a sheet of your property to protect the furniture from hairs and dirt.
6. If you want to dry or clean your pet’s paws after a walk, do not use Casa de Anny’s towels. For this we ask that you bring a towel of your property or ask us one for your pet.
7. The documentation of the animal. It is recommended that your pet carries a plate with its data in case of loss or flee.
8. Dog leash.
1. Before entering the property, it is advisable to walk your pet and let it do its needs. Strange sites cause “accidents”.
2. Dogs like to mark their territory, but do not allow them to do so at the entrance of the property, it will not help to make your stay, or of future guests, pleasant.
The comfort of the guests will be considered by Casa de Anny as a priority.
We remind you that Casa de Anny is free to suspend the service to pet owners that does not comply with the above policy.